The RADIX IDC suite
Integrated modules covering the full lifecycle of a communications customer — order, provision, rate, bill, collect, and care. Use them together, or connect them to what you already run.
Customer Care
A single workspace for every customer interaction.
ExploreOrder Management
End-to-end orders, from customer entry to service activation.
ExploreDashboard & Analytics
Turn telecom operations into insight with live dashboards and actionable analytics.
ExploreProduct Catalog
Launch new products and price plans as fast as the market moves.
ExploreRating & Billing
Powerful, scalable rating and billing for complex telecom products.
ExploreWorkflow Engine
Define, automate, and manage processes across the entire stack.
ExploreAccounts Receivable
Manage day-to-day financials and substantially reduce bad debt.
ExploreIncident Management
Respond to customer problems expeditiously — and keep them.
ExploreRadix eCare
A modern self-service portal that upsells, cross-sells, and deflects tickets.
ExploreTreatment Gateway
An automated treatment engine that minimizes risk and protects customer satisfaction.
ExploreSee RADIX IDC in action.
A 30-minute demo is the fastest way to see whether we are a fit. Show us your use case; we will show you how it runs in RADIX IDC.