Billing, perfected.
Operations made simple.
RADIX IDC is a cloud-based OSS/BSS suite that takes the complexity out of telecom billing — so your team can focus on growth, not on keeping the systems running.
One platform, for all providers
RADIX IDC scales from retail to nationwide wholesale operations. It meets you where you are — and grows with you.
Retail
Launch faster and capture new revenue streams with an integrated and a customer-centric core.
Enterprise
A system that reacts to the market as fast as you do — with the control, reporting, and reliability enterprise buyers expect.
Wholesale
A powerful, flexible platform built for the volume, hierarchy, and complexity of wholesale service providers.
Every function your back-office needs
Tightly integrated modules — built on a shared workflow engine and a single view of the customer.
Customer Management
Complete visibility and control over every customer on your platform.
Learn moreE-Care Portal
Extend the full billing suite to your customers through modern self-service.
Learn moreProduct Catalog
Launch new products and price plans that match your business plan.
Learn moreFraud & Treatment
Automated monitoring, rules, and treatment to keep losses at a minimum.
Learn moreDashboards & Analytics
Turn raw data into measurable KPIs without a team of analysts.
Learn moreIncident Management
Simplify support and deliver consistently great service.
Learn moreMediation & Rating
Handle the most complex rating structures telecom products demand.
Learn moreBilling & Invoicing
Bill right the first time across paper, email, and electronic delivery.
Learn moreYour data, turned into decisions.
Eliminate the team of analysts you would otherwise need to make sense of your data. The RADIX analytics engine turns raw events into meaningful metrics your operators and executives can act on.
- Dashboards for every role and workflow
- User-defined reporting with flexible filters
- KPIs you can tune to match your business
- Exportable to the rest of your stack
"We replaced our legacy systems with RADIX." Our team stopped firefighting and started shipping new products — provider launches, new rate plans, new bundles — in weeks, not quarters.
BE-ready. Integrated, a customer-centric design, and the scalability to absorb a hockey-stick launch curve — all without a separate stack.
Capture the opportunity.
Expand into the markets your business plan targets, with the tools you need to be competitive from day one.
- Integrate systems (e.g. Internal, external)
- Customer-centric design across every module
- Scalable architecture for launch curves
- Fast time-to-market on new plans
Built for scale, run at scale.
Focus on growing your business.
Let RADIX handle the back-office.
RADIX IDC delivers everything you need to generate an accurate bill, capture every revenue opportunity, and keep your customers happy — all from one cloud-based platform.