The RADIX IDC product suite includes a Local Service (LSOG) provisioning gateway. This is an integrated gateway, negating the need for contracts with 3rd party partners to achieve real-time order and pre-order capabilities. The seamless integration in RADIX IDC allows for single system entry of your customer information, preorder requests, order submission, and order status monitoring.
RiverRock is a certified Service Bureau for the following providers:
- AT&T
- Verizon
- TelePacific Communications
The Pre-Ordering capabilities include:
- Address Validation
- TN Reservation
- CSI Lookup
The Ordering capabilities include:
- Conversion
- Conversion with Change
- New Install
- Change
- Suspend
- Restore
- Disconnect
- ILEC Move (transfer from ILEC to a resale CLEC)
- Outside Move
- Record Change
- Reject Processing
- Status Monitoring
RiverRock is currently working to expose the built-in gateway capability of RADIX IDC into a SOA based service that CLEC's can consume to enable real-time provisioning even if they are not currently a user of our RADIX IDC product suite. Stay tuned... |
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