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Radix eCare
Radix eCare represents the latest in customer portal technology. Radix eCare uses the Internet to extend the functionality of the core Radix product suite directly to the customer. This product gives you the enhanced ability to remotely up-sell, cross-sell and service customers.

The Radix eCare product allows customers to:
  • Manage their accounts
  • View their account activity
  • Pay their bills
  • Generate trouble tickets
  • Manage Recurring Payment Methods/Options
  • Manage Paper/Paperless Delivery options
  • View call history
  • Download call detail extract files
  • Ask questions
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